Oak Ridge, TN | Urgent Care - Fast Pace Health
Hospital • Oak Ridge, TN
Ratings by platform
- Birdeye: 4.3 out of 5 stars (1,380 reviews)
- Facebook: 88% recommendation rate (93 reviews)
- Yelp: 3.0 out of 5 stars (13 reviews)
What patients say
Patients praise
- Convenient and accessible location/hours
- Helpful, friendly, and professional medical staff in many instances
- Quick and efficient service for specific needs like drug screens or minor injuries
- Clean facility
Common complaints
- Long wait times and slow service
- Administrative issues regarding medication management and prior authorizations
- Occasional unprofessional or rude staff behavior
- Frustration over online appointment scheduling failing to prevent long physical waits
In patients' words
"Got checked in quickly, efficiently and respectfully... Overall it was a good experience. I would recommend."
— Birdeye patient review"I didn't give 5 stars because this is office (AND THE CLINTON OFFICE) is severely understaffed. Management needs to hire more staff, people left because of the wait while I was there."
— LocalityBiz patient review"Fast Pace Health has put my health at serious risk due to repeated administrative failures and a complete lack of follow‑through... Fast Pace Health’s communication is unreliable, their follow‑through is inconsistent, and their delays have caused real medical harm."
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