Methodist Medical Center of Oak Ridge - Knoxville - Covenant Health
Hospital • Oak Ridge, TN
Ratings by platform
- Birdeye: 3.6 out of 5 stars (919 reviews)
- MedicalRecords.com: 2.7 out of 5 stars (113 reviews)
- Healthgrades / Medicare Care Compare: 71% of patients recommend the hospital (N/A)
What patients say
Patients praise
- Many reports of skilled, kind, and compassionate nursing and medical staff
- Successful surgical outcomes and professional specialized care, especially in therapy departments
- Clean facilities and convenient access for patients
- Clear communication from specific providers regarding treatment and follow-up plans
Common complaints
- Long wait times, particularly in the emergency department
- Perceived lack of attentiveness or dismissive bedside manner from some medical staff
- Inconsistent quality of care reported by some patients
- Concerns regarding communication and clarity of treatment plans
In patients' words
"I've always had caring and knowledgeable doctors here. Sometimes a wait in the ER but that's to be expected. I've been going here for years and been hospitalized several times."
— MedicalRecords.com Review"The nurse drawing blood was a pro... Got a CT scan to make sure it wasn't an abscess... I was out of the hospital in around three hours... nurses and Dr was absolutely wonderful."
— Birdeye Review"Good thing no one is critical in the emergency department, we have set in the waiting room for so far 3.5 hours and still no idea how long to be seen. Not sure what’s going on with this system but it’s, in my opinion “ Broken”!"
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