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Oak Street Health

Primary Care • Oak Park, IL

★★★☆☆2.9/5167 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.2/5 (85 reviews)
  • Yahoo Local: 1.5/5 (82 reviews)
  • BBB: 1.34/5

What patients say

Patients praise

  • Helpful transportation services for seniors
  • Professional and courteous staff in some interactions
  • Positive initial experiences with specific providers

Common complaints

  • Difficulty with administrative responsiveness and long wait times for callbacks
  • Frustration regarding access to pain management and prescription refills
  • Reports of impersonal care and difficulty seeing MDs instead of nurse practitioners

In patients' words

"If you are a patient of a pain management clinic, there is an immediate and obvious prejudice in place. So if your chronic pain patient, find a different PCP."

— Yahoo Local Review

"Constant harassment to make unnecessary appts. Constant calling even when u request do not call list. Unrelenting need for stupid tests no other doctors office would perform."

— BBB Customer Review

"First the positive. They pick up seniors at their residence, and bring them home. All the staff was polite. The reality is that I try to talk people out of using them every time the subject comes..."

— Yahoo Local Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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