WhidbeyHealth Walk-In Care - Oak Harbor
Immediate Care • Oak Harbor, WA
Ratings by platform
- Birdeye (Aggregate of Google reviews): 4.1 out of 5 stars (14 reviews)
- Google (via Nursa): 2.7 out of 5 stars (69 reviews)
What patients say
Patients praise
- Staff described as kind, professional, and attentive in some experiences
- Efficient check-in process and clean facility environment noted by some patients
- Convenience of services like on-site X-rays and immediate care availability reported by some visitors
Common complaints
- Difficulty reaching the clinic via phone and issues with full voicemail boxes
- Concerns regarding billing practices and communication about costs
- Reports of mismanagement and perceived lack of care from support staff
- Negative experiences related to wait times and difficulty securing appointments
In patients' words
"When it was my mom’s turn, the medical assistant who took her vitals was exceptionally kind and professional... Dr. Jeffrey Carroll attended to her shortly afterward. He was attentive and thorough... Overall, our experience with the clinic is great."
— Charrissa Anne Benavides (Google Review)"This facility is utterly mismanaged. They need to do better in every aspect of patient care... I’m appalled by the lack of care and concern shown by the support staff."
— Cathy Pettersen (Google Review)"Couldn't even get through to a person on the damn phone this place is a joke!"
— Anonymous (Birdeye/Google Review)More clinics in Oak Harbor
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