Urgent & Emergency Care - Naval Health Clinic Oak Harbor - Tricare
Immediate Care • Oak Harbor, WA
Ratings by platform
- Facebook: 70% recommend (226 reviews) (226 reviews)
- Apple Maps/Yelp: 2.3/5 (3 reviews)
What patients say
Patients praise
- Majority of patients reported that staff treated them with courtesy and respect in formal surveys
- Generally positive ratings regarding hospital quietness and responsiveness in past HCAHPS surveys
Common complaints
- Difficulty scheduling appointments, particularly for specialized care
- Issues with phone communication, including long wait times, dropped calls, and difficulty reaching staff
- Concerns regarding the rotation and turnover of active-duty physicians affecting continuity of care
- Reports of unprofessional or dismissive staff interactions
- Dissatisfaction with pharmacy wait times and communication
In patients' words
"Been trying to schedule a dental appointment for over a year. Takes two months to be seen by a doctor. Nobody ever answers phones. When i do get someone on the phone, the call randomly drops or they hang up... All around horrendous care and service."
— A-Better-Place.com user review"Pharmacy communication is very bad. Waiting hours while other people who came in after me went first because they decided they didn't want to just tell me my doc didn't put the order in Yet."
— Apple Maps user reviewMore clinics in Oak Harbor
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