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West Grove Clinic

Addiction and Substance Abuse Treatment • Oak Creek, WI

★★★★☆4.3/5198 reviews across 3 platforms

Ratings by platform

  • CleanseNest: 4.6/5 (68 reviews)
  • Rehab.com: 4.3/5 (111 reviews)
  • Birdeye: 3.7/5 (19 reviews)

What patients say

Patients praise

  • compassionate and professional staff members and therapists
  • effective substance abuse and mental health treatment outcomes
  • comfortable and welcoming office atmosphere
  • convenient and accessible care options

Common complaints

  • unresponsiveness and difficulty scheduling appointments
  • unprofessionalism in communication and appointment management
  • misleading or inaccurate information regarding insurance and costs
  • frustrations with telehealth/virtual care experiences

In patients' words

"Anna Boteva of West Grove Clinic has truly outstanding therapists. Her empathy and professionalism create a space where I feel safe, understood, and supported."

— Rehab.com

"The most misleading joke of the recovery system. Waited 2 months to see a psychologist... They put me in this tiny room with a computer in my face."

— Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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