Pediatric Associates of Norwood and Franklin | Pediatric Medical ...
Pediatrics • Norwood, MA
Ratings by platform
- Birdeye: 4.3 out of 5 stars (18 reviews)
- Facebook: 88% recommend (30 reviews)
What patients say
Patients praise
- Compassionate and professional care from some physicians and staff
- Convenient features such as separate waiting areas for sick patients and effective after-hours support
- Many long-term, loyal families who recommend the practice
- Welcoming and easy-to-talk-to providers
Common complaints
- Difficulty reaching the office via phone or long hold times
- Concerns regarding billing and administrative processes
- Reports of dismissive or disrespectful behavior by specific clinicians
- Complaints about clinical approach or communication preferences
In patients' words
"My son has been going since he was born, we’ve been there for 8+ years, never had an issue with any dr or nurse practitioners... They’re very welcoming and easy to talk to about any issues with my kiddos."
— Birdeye/LocalityBiz Review"A terrible experience overall. Their clinicians often conduct multiple tests at once instead of following a step-by-step approach... The billing team is even worse—calls frequently go to voicemail, and they rarely return calls unless there’s a payment due."
— Birdeye/LocalityBiz Review"I go there and have nothing but good experiences. There are handfuls of doc and NPs in case your doc is not there. Their after hours lines is great as well!"
— The Bump Forum DiscussionMore clinics in Norwood
Pediatrics in Norwood, MA - Primary Care | Specialists | Physicians
Patients praise: Some patients report positive experiences with pediatric staff/clinicians and recommend the practice · Positive feedback mentions being welcoming/easy to talk to.
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