Pediatrics in Norwood, MA - Primary Care | Specialists | Physicians
Pediatrics • Norwood, MA
Ratings by platform
- WebMD (Dr. Danielle Lam, DO): 3.0 / 5 (24 ratings)
- Birdeye (Pediatric Associates of Norwood & Franklin): 4.3 / 5 (18 reviews (Google))
- Facebook (Pediatric Associates of Norwood & Franklin): 88% recommend (30 reviews)
- Wellness.com (Lawrence Brown, MD): 4.5 / 5 (3 reviews)
What patients say
Patients praise
- Some patients report positive experiences with pediatric staff/clinicians and recommend the practice
- Positive feedback mentions being welcoming/easy to talk to
- Some reviews note courteous staff, clear instructions, and thorough exams (for an individual pediatrician profile)
Common complaints
- Some patients report a 'terrible' or poor experience tied to clinical approach (e.g., multiple tests without step-by-step)
- Negative feedback includes billing/communication problems (voicemail not returned, bills/statements not handled well)
- One pediatrician profile has an average rating only around the middle range (3.0/5)
In patients' words
"“My family has had only good experiences with all staff at this practice. Definitely recommend!”"
— Birdeye (Google review excerpt) for Pediatric Associates of Norwood & Franklin"“A terrible experience overall. Their clinicians often conduct multiple tests at once instead of following a step-by-step approach… The billing team is even worse—calls frequently go to voicemail…”"
— Birdeye (Google review excerpt) for Pediatric Associates of Norwood & Franklin"“Patients gave Dr. Danielle Lam an average rating of 3 out of 5.”"
— WebMD profile for Dr. Danielle Lam (Norwood, MA)"“Definitely! They staff spoke very highly of him/her”"
— Wellness.com profile for Lawrence Brown, MD (Norwood, MA)More clinics in Norwood
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