Norwood Senior Center
Geriatric Care • Norwood, MA
What patients say
Patients praise
- The Norwood Senior Center is highly regarded as a community resource for social, educational, and wellness programs
- Valuable support services provided by the Norwood Senior Center, such as Meals on Wheels, transportation, and outreach coordination
- Welcoming and inclusive environment that promotes independence and connection for older adults
- High level of satisfaction among participants in specific senior center programs and activities
Common complaints
- Reports of poor hygiene, unsanitary conditions, and pest infestations at local nursing and rehabilitation facilities
- Complaints regarding chronic understaffing, staff turnover, and language barriers among caregivers
- Concerns about delayed responses to call bells, neglected basic needs, and inconsistent medication management
- Accounts of unprofessional, rude, or hostile behavior from staff and management in nursing/assisted living settings
- Inadequate care for residents with high-acuity medical or dementia-related needs
In patients' words
"I moved to Norwood after my husband passed away, and I was lonely. The senior center changed everything. I made friends, started taking yoga, and even went on a trip to the Cape. It gave me my life back."
— Margaret, 78 (via SeniorsProTalk)"The building is infested with roaches, dirty, and has hallways that smell of urine. There is chronic neglect: unsympathetic staff, bedsores, falls, and patients left without help."
— Seniors.fyi review of Norwood Health & Rehabilitation"The staff is rude and incompetent; call bells go unanswered for long periods and residents are not fed or cared for adequately."
— Seniors.fyi review of Ellis Nursing HomeMore clinics in Norwood
Norwood Medical Associates
Patients praise: professional and knowledgeable staff · compassionate and kind care.
Norwood Physical Therapy
Patients praise: knowledgeable and professional therapists · warm, welcoming, and clean environment.
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