Hartford HealthCare HealthCenter - Primary Care - Norwich
Family Medicine • Norwich, CT
Ratings by platform
- Birdeye (Norwichtown Backus Family Health Center): 2.7 out of 5 stars (13 reviews)
What patients say
Patients praise
- Friendly staff members
- Punctual appointment times (some experiences)
Common complaints
- Long wait times
- Unprofessional or dismissive staff behavior
- Difficulties with administrative tasks (e.g., medical records)
- Perceived lack of competence from certain medical staff members
In patients' words
"Like most walk-in medical centers, you can expect to wait at least an hour at this place."
— Yelp"There is a nurse named Kimberly and she always acts like you are inconveniencing her... she let out a big sigh when she was told she had to give it to me."
— BirdeyeMore clinics in Norwich
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