Yale New Haven Health Urgent Care - Norwich
Primary Care • Norwich, CT
Ratings by platform
- Solv Health: Approximately 4.5 to 4.6 out of 5 stars (varying across platforms) (Hundreds of reviews (e.g., 628 and 854 across different metrics))
What patients say
Patients praise
- Professional and knowledgeable medical staff (doctors, nurses, PAs)
- Thorough care and clear explanations of symptoms and treatments
- Fast, efficient, and prompt service
- Welcoming, comfortable, and compassionate environment
- Effective diagnosis and treatment outcomes
Common complaints
- Unfriendly or miserable reception staff
- Concerns about availability of physicians versus physician assistants
In patients' words
"I dont think I have ever come across this level of care. It was STELLAR. My 17 yo daughter had been really unwell... Dr Gordon and his staff made sure she was at least going to feel better real soon."
— Solv Health Patient Review"Haven't seen the PA since I was told there is no doctor on duty. The technician who took my vitals was great. Front receptionist is so miserable."
— Solv Health Patient Review"Throughout the visit I felt like the staff really cared. The Doctor took his time talking with me about my symptoms, and I felt like he listened to all my concerns and took that into consideration when recommending the right treatment."
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