Substance Abuse Treatment Center Norton Ma
Addiction Medicine • Norton, MA
Ratings by platform
- North Cottage Program (Residential): 3.0 to 4.8 out of 5 stars (varies by platform) (Approximately 12 to 41 reviews (depending on the source))
- Middlesex Recovery Norton (Outpatient): 2.6 to 5.2 out of 10 (varies by platform) (5+ reviews)
What patients say
Patients praise
- Staff praised for being caring, knowledgeable, and professional in many instances
- Supportive community atmosphere for those committed to recovery
- Effective medication-assisted treatment (MAT) and counseling services for many patients
- Accessible and accommodating staff, particularly regarding appointments and scheduling
- Helpful resources and guidance for long-term sobriety
Common complaints
- Reports of poor food quality, including limited meals and concerns about contamination
- Complaints regarding strict, rigid, or boot-camp-like atmosphere in residential programs
- Allegations of poor living conditions such as lack of air conditioning or cramped quarters
- Instances of staff professionalism concerns, including reports of favoritism or lack of responsiveness
- Negative administrative experiences, including billing issues and lack of communication
In patients' words
"I am very greatfull for NORTH COTTAGE PROGRAM. THE COUNSELOR HAVE ALOT OF KNOWLEDGE I AM SO PLEASE WITH THE HELP THEY HAVE PROVIDED TO ME..ALL THE STAFF FROM COVERAGE TO CLIENT SEEVICE , THEY ARE VERY HELPFULL RESPECTFUL AND MOST OF ALL THEY CARE."
— North Cottage Program review"The most crooked cash hungry owners ever... No AC in cramped hot rooms in the summer.. Everything is about money to them."
— North Cottage Program review"Middlesex recovery is by far the best facility I have ever gone to as far as helping me with medically assisted treatment. They are professional and very hospitable and nice."
— Middlesex Recovery Norton review"Very poor experience with the facility director... Been asking for refund/resolution with no luck."
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