Eye Doctor Northampton MA | Eye Exams | Northampton Vision
Optometry • Northampton, MA
Ratings by platform
- Vision Associates of Northampton official website: 4.5/5 stars (16 reviews)
- MyVision.org for Eye Physicians of Northampton: 4.7/5 stars (44 reviews (aggregate))
- MapQuest for Vision Associates of Northampton: Not specified (18 reviews)
What patients say
Patients praise
- highly skilled and knowledgeable doctors
- thorough and informative eye exams
- friendly, professional, and compassionate staff
- successful surgical outcomes, particularly with cataract and vision correction procedures
- positive, welcoming office atmosphere
- convenient and organized service processes
Common complaints
- occasional concerns about billing and insurance issues
- reports of long wait times
- some complaints regarding administrative efficiency and communication from reception or triage staff
- isolated patient dissatisfaction with specific medical outcomes or doctor interactions
In patients' words
"I am particularly impressed with Dr. Shatz. He is personable, knowledgeable, and has a light touch... A little humanity goes a long way."
— Patient testimonial for Eye Physicians of Northampton"I've gone here for years and it's my favorite optometrist by far--- better than any optometrists I've seen in San Francisco, Boston, and in between."
— Patient review for Vision Associates of Northampton"The staff is praised for being welcoming, professional, and making the entire experience smooth and calm."
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