Doctors & Providers | Northampton Family Medicine
Family Medicine • Northampton, MA
Ratings by platform
- Birdeye (Google): 2.5/5 stars (22 reviews)
What patients say
Patients praise
- Compassionate and friendly staff reported by some patients
- Clean and organized office environment
- Minimal wait times reported in some instances
- Professionalism of receptionists mentioned by some patients
Common complaints
- Perceived lack of sympathy or attentiveness from doctors
- Communication issues with staff
- Understaffed laboratory services leading to long wait times for blood draws
- Unprofessional behavior and alleged misdiagnoses by some providers
In patients' words
"I don't feel like the doctors hear you out or show any sympathy when you are explaining your concerns... The lab is always understaffed, and the check-in ladies end up giving you an unrealistic wait time."
— Birdeye (Google review)"Great staff, compassionate and friendly. I have 2 providers here and am impressed with both. Have never had to wait for more than 5 minutes."
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