Diabetes Management | Baystate Health
Diabetes Education • Northampton, MA
Ratings by platform
- WebMD Care (for NP Lisa Ledoux): 5.0/5 (based on 3 reviews) (3 reviews)
- General facility feedback (Northampton): 3.7/5 (41 reviews)
- Baystate Women’s Health Ob/Gyn (Northampton): 3.0/5 (6 reviews)
What patients say
Patients praise
- compassionate, friendly, and professional staff in certain departments
- knowledgeable and helpful medical providers
- efficient care in specific positive encounters
- clean and organized facilities
Common complaints
- difficulties with phone systems and long wait times on hold
- frustrations with appointment scheduling and cancellations
- perceived lack of listening or empathy from some providers
- administrative issues and delays in medical testing or follow-up
In patients' words
"Nurse Practitioner Lisa Marie Ledoux is a wonderful professional. It was a pleasure to meet with her. I would most definitely recommend her to others. The staff at Baystate Endocrinology & Diabetes were courteous,kind, proficient and efficient. I felt taken care of."
— WebMD Care patient review"Horrible experience setting up an appointment as a new patient. If youre coming in as a new patient, definitely would recommend going somewhere else. Took everything out of me to not hang up on the receptionist for her rudeness."
— Facility patient review"Went to urgent care today for upper respiratory issues. They were extremely quick, helpful and never rushed me through. Met first with efficient and helpful Nurse who listened to all my symptoms . Then met with provider Reymond who was friendly, listened to my concerns and fully addressed issues."
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