Ear, Nose, and Throat Specialist in North Richland Hills
ENT (Ear, Nose, and Throat) • North Richland Hills, TX
Ratings by platform
- Healthgrades: 3.2 out of 5 stars (29 reviews)
- Zocdoc: 4.6 out of 5 stars (10 reviews)
- WebMD: 3.5 out of 5 stars (10 ratings)
What patients say
Patients praise
- Some patients report a friendly and helpful staff experience
- Description of a family-like, welcoming office environment in some feedback
Common complaints
- Difficulty with administrative tasks (staff unresponsive, not returning calls or messages)
- Allegations of rude, dismissive, or unprofessional bedside manner
- Long wait times for appointments
- Concerns regarding focus on potential upselling/commission-based services instead of patient diagnosis
- Frustration with billing and office policies like mandatory pre-payment
In patients' words
"I don't recommend going here. My mom came in to check on a blocked ear... all they wanted to do was try to sell her a hearing aid. She went to another doctor afterwards who actually listened and diagnosed her with a eustacian and sinus infection."
— WebMD / Vitals patient reviews"Unresponsive, careless and ABSENT office manager Donna. Unwilling to work with patient finances. Discharge patients without reason. Rude staff."
— Healthgrades review for North Hills ENT practice"NRH ENT has been a jewel. The staff is always helpful, thorough, and knowledgeable."
— North Hills ENT website testimonialsMore clinics in North Richland Hills
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