Primary Care Clinic | Urgent Care Clinic
Urgent Care • North Providence, RI
Ratings by platform
- Birdeye (Ocean State Urgent Care): 4.3 out of 5 stars (40 reviews)
- Healthgrades (Fairlawn Primary Care): 5 out of 5 stars (1 review (Fairlawn Primary Care))
What patients say
Patients praise
- Convenience for sick visits or urgent needs
- Some patients report prompt and respectful care for specific acute issues
- Some providers and individual staff members are described as professional or excellent
Common complaints
- Long wait times, often exceeding 1-2 hours
- Unprofessional, rude, or disorganized front desk staff
- Difficulties with phone communication, including long hold times and unanswered calls
- Concerns regarding medical record management and prescription refill delays
- Mixed reports on the quality of medical care, cleanliness, and facility equipment
In patients' words
"I absolutely love this place! While I would prefer not to have to go to an urgent at all, I will not go anywhere expect here. My son had an major anaphylactic reaction last Oct to peanuts and he was treated with urgency and respect."
— North Providence Urgent Care - Birdeye Review"I used to have a glowing review but ultimately left this practice due to 1+ hour long waits for appointments every time I came. ... The front staff is absolutely HORRIBLE! Passive aggressive, nasty, brats who take forever to do their job."
— North Providence Primary Care Associates - Unilocal Review"No urgency in their urgent care! And rude staff, filthy exam rooms, lack of concern for patient confidentiality, and questionable care."
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