Brown University Health Urgent Care and Walk-In Clinic In Providence
Urgent Care • North Providence, RI
Ratings by platform
- Google Reviews (Brown University Health Urgent Care - Providence): 3.1 out of 5 (138 reviews)
- Birdeye (North Providence Urgent Care): 2.3 out of 5 (332 reviews)
What patients say
Patients praise
- Cleanliness of facilities
- Professional and empathetic interactions with specific individual providers
- Convenient extended hours and weekend availability
- Effective treatment for urgent but non-emergency conditions for some patients
Common complaints
- Long wait times, including during booked appointments
- Perceived poor customer service and unprofessionalism from front desk staff
- Difficulties with appointment scheduling and administrative organization
- Reports of dismissive medical treatment or perceived inadequate care
- Issues with billing and communication regarding medical records/instructions
In patients' words
"Visitors appreciate the facility's cleanliness and professional staff, though some note longer wait times during busy periods."
— Urgent Care Directory"I ended up in the HOSPITAL. Yes the hospital and now I’m taking incredibly strong antibiotics that have an additional chemical to fight ANTIBIOTIC RESISTANT BACTERIA... Patients know their own bodies and you guys need to listen or you will hurt another person."
— Patient Review via Poyst"Waited almost THREE HRS, just to see my doc and go over the results... this person knew NOTHING about me nor my medical ailments. I walked out."
— Solv Health (North Providence Urgent Care)More clinics in North Providence
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