North Platte | Department of Family Medicine
Family Medicine • North Platte, NE
Ratings by platform
- Birdeye (Midlands Family Medicine): 2.3/5 stars (3 reviews)
- Facebook (Midlands Family Medicine): 82% recommend (16 reviews)
- Vitals (Dr. Janet E. Bernard): 4.6/5 stars
What patients say
Patients praise
- Physicians and nurse practitioners described as thorough, caring, and professional
- Strong bedside manner reported for specific providers
- Positive experiences with birth and delivery care at Great Plains Health affiliated facilities
- Appreciation for in-house laboratory and X-ray capabilities at some locations
Common complaints
- Difficulties with appointment scheduling and getting timely care
- Reports of long wait times for appointments and while in the clinic
- Perceived lack of compassion or poor communication from some office staff
- Concerns regarding follow-up care and responsiveness to patient concerns
In patients' words
"I can not speak highly enough about Dr. Jones and the entire team I interacted with at Great Plains. We did not even have a single cranky nurse, lol! Everyone was very professional and provided excellent care."
— WebMD review for Dr. Emily Jones"There were 3 of us standing in the cold it was only 20 degrees out, because the automatic doors would not open. We knocked no one came we called and we're put on hold for 5 minutes, called again, they hung up... the lack of compassion and concern was unbelievable."
— LocalityBiz review for Great Plains Family Medicine"Not only has he provided no standard of preventative care, he dismissed concerns she came to see him with that then put her in the ICU three days later."
— Birdeye review for Midlands Family MedicineMore clinics in North Platte
Midlands Family Medicine | Explore Family Healthcare Today
Patients praise: Praise for specific doctors and medical staff accessibility/bedside manner · Appreciation for comprehensive, full-spectrum family healthcare services.
Family medicine - Great Plains Health
Patients praise: High praise for individual physicians (e.g., Dr. Vantipalli, Dr. Janet Bernard, Dr. Kent Allison) for their bedside manner and attentiveness · Appreciation for courteous and professional nursing and front-desk staff in family medicine settings.
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Patients praise: Child-friendly, welcoming, and comforting environment · Patients felt doctors were knowledgeable, patient, and thorough.
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CHI Health Clinic Heart Institute (North Platte) - MDsave
Patients praise: High patient satisfaction with specific providers (e.g., Dr. Rick Heirigs, Jennifer Sterner) · Professional, knowledgeable, and caring medical staff.
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