Family medicine - Great Plains Health
Family Medicine • North Platte, NE
Ratings by platform
- Various platforms including LocalityBiz, Healthgrades, WebMD, Vitals, and Birdeye: Generally high ratings for individual providers (e.g., 5/5 stars for specific physicians on various platforms) (Individual physician review counts vary (e.g., 4 reviews for Dr. Allison, 10 for Dr. Lindley, 11 for Dr. Bernard))
- MedicalRecords.com: 3.1/5 stars (55 reviews)
What patients say
Patients praise
- High praise for individual physicians (e.g., Dr. Vantipalli, Dr. Janet Bernard, Dr. Kent Allison) for their bedside manner and attentiveness
- Appreciation for courteous and professional nursing and front-desk staff in family medicine settings
- Some patients report excellent care experiences, describing staff as compassionate and knowledgeable
Common complaints
- Dissatisfaction with emergency room (ER) care, including long wait times and perceived rudeness of staff
- Concerns regarding hospital billing practices, including double billing and difficulty setting up payments
- Reports of poor communication and delayed follow-up on test results
- Complaints about perceived wrongful discharge or improper treatment protocols
In patients' words
"I love Dr. Vantipalli! She has been a huge help through some health issues and has encouraged and motivated me to live a healthier lifestyle."
— Patient review for Great Plains Family Medicine"She treated us like family. I will never see another Dr. God bless her!"
— Patient review for Dr. Janet Bernard"If I could give a 0 I would... the nurses left a lot to be desired most were rude and didn’t come back to check on me."
— Patient review for Great Plains Health hospital servicesMore clinics in North Platte
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