Heart Institute - North Platte - Great Plains Health
Cardiology • North Platte, NE
Ratings by platform
- Birdeye: 4.6/5 (1,346 (General Hospitalist division))
- MedicalRecords.com: 3.1/5 (55)
What patients say
Patients praise
- Skilled, attentive, and professional cardiology care reported by some patients
- Punctuality of scheduled appointments in the Heart Institute specifically
- Friendly and organized staff in certain departments
- Appreciation for the convenience of out-of-town care services
Common complaints
- Concerns regarding billing practices and financial motivations
- Reports of rude or dismissive staff and physician bedside manner
- Communication breakdowns between medical departments and with patients
- Complaints about scheduling delays and long wait times for appointments or urgent care
- Allegations of inappropriate discharge or inadequate follow-up care
In patients' words
"Every time I use the Heart Institute I am never disappointed at the service I get which is unusual for that hospital and me the nurses were polite and thorough."
— Patient review, LocalityBiz"They set up an appointment almost a week later to have a consultation with the doctor... They could care less if you're having heart issues. It's all about money."
— Patient review, LocalityBiz"The best hospital we have ever been in. Two surgeries and multiple visits to the cancer center... I am 65 years old and never received better care."
— Patient review, MedicalRecords.comMore clinics in North Platte
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