Primary Care - UNLV Health
Primary Care • North Las Vegas, NV
Ratings by platform
- Birdeye (Plastic Surgery Clinic): 3.4 out of 5 stars (18 reviews)
What patients say
Patients praise
- Highly regarded individual physicians, particularly in primary care and internal medicine
- Efficient and thorough care in some clinical settings
- Integrated service model at the new northwest clinic improving patient experience
- Professional and knowledgeable medical staff
Common complaints
- Difficulty scheduling appointments
- Extended wait times at the office
- Communication issues, specifically regarding phone responsiveness and hold times
- Staff reported as rude or unhelpful in some instances
- Billing and insurance-related disputes
In patients' words
"Dr. Song is the most caring, competent, and knowledgeable physician I have ever encountered. I am so fortunate to have her as my PCP."
— UNLV Health Testimonials"Can't get anyone to answer the phone. Trying to schedule an appointment, no one returns calls."
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