Family Medicine in North Las Vegas, NV - Intermountain Health
Primary Care • North Las Vegas, NV
Ratings by platform
- Intermountain Health Provider Pages: 4.8/5 (Sion Kim, MD) and 4.9/5 (Nathania F. Smith, DO) (1,164 and 821 ratings respectively)
- 4doctors.net (Craig Clinic): 4.7/5 (1,230 ratings)
- Birdeye (Nellis Clinic): 4.7/5 (494 reviews)
What patients say
Patients praise
- High satisfaction with specific primary care physicians who are described as thorough and good listeners
- Friendly, professional, and attentive support staff and medical assistants
- Efficiency of some clinic visits, including on-site lab work
- Strong personal relationships and sense of being treated like family by certain providers
Common complaints
- Difficulty with prescription refills and pharmacy communication
- Long wait times for appointments and reaching the office by phone
- Inconsistent care, including frequent changes in providers or seeing unfamiliar clinicians
- Concerns regarding responsiveness to urgent health issues and follow-up care
- Frustration with administrative processes, such as referrals and insurance authorization delays
In patients' words
"I absolutely think Dr Nathaina Smith is the best doctor! She not only takes good care of my family and I, but she actually makes us feel like we’re part of her family."
— Intermountain Health Provider Page"It has taken three to four to five months to even get an appointment, and then it's not your doctor anymore—it's somebody else that's filling in... It's a shameful horror that somebody, especially most of us who are seniors, should not have to deal with."
— PissedConsumer"Worse service ever!!!!!! So sad my parents are 90 and 88 years old, when ever they need they’re medications refills and I have to call for approval I have to pretty much beg them... unfortunately NEVER EVER happens."
— Birdeye (Nellis Clinic)More clinics in North Las Vegas
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