Advanced Orthopedic & Sports Medicine: Advanced Orthopedics ...
Orthopedics • North Las Vegas, NV
Ratings by platform
- Birdeye: 4.7 out of 5 stars (aggregated) (3,615 reviews (aggregated))
What patients say
Patients praise
- Patients frequently praise the medical expertise and thoroughness of the doctors and PAs
- Staff are often described as friendly and helpful by many patients
- High success rates and positive surgical outcomes reported for procedures like joint replacements and repairs
- Clear explanations of treatment options and expected recovery processes
Common complaints
- Long wait times for appointments and in waiting rooms
- Communication issues with office staff, including reports of being hung up on or calls not returned
- Patients seeing physician assistants instead of the scheduled doctor without prior notification
- Difficulties with scheduling, rescheduling, or authorization processes
- Some reports of perceived unprofessionalism or staff rudeness
In patients' words
"The waiting time ! I was waiting 45 mins. Before I got called in, then I waited another hour in this small exam room that was very hot."
— Birdeye Review"Dr. Liu is very knowledgeable but also very patient and kind. He takes the time to listen to you and explain things thoroughly."
— rater8 Review"They need to pay the staff more so they get more competent people in the office because when you call they just hang up on you after waiting 15 minutes."
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