Arches Medical Wakefield
Preventive Medicine • North Kingstown, RI
Ratings by platform
- Birdeye: 4.2/5 stars (258 reviews)
- Best Hospital Near Me: 4.4/5 stars (237 reviews)
What patients say
Patients praise
- Convenient location for some patients
- Some individual providers noted as thorough, compassionate, and attentive
- Welcoming front desk staff experiences reported in some interactions
Common complaints
- Difficulty reaching staff by phone or getting calls returned
- High turnover of medical providers leading to fragmented care continuity
- Long wait times for appointments and scheduling issues
- Reports of unprofessional or rushed communication from front desk and medical staff
In patients' words
"This practice cannot keep providers. You see someone once or twice and they’re gone sometimes with little to no notice."
— Birdeye Review"Can never get anyone from the Wakefield office to return my calls."
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