General Surgery - Find a Doctor - Northwell Health
General Surgery • North Hempstead, NY
Ratings by platform
- WebMD Care (Dr. Justin Yozawitz): 5.0/5.0 stars (32 ratings) (32 ratings)
- Healthgrades (Dr. Eric Klein): 5.0/5.0 stars (2 ratings) (2 ratings)
- Birdeye (Northwell Health): 2.9/5.0 stars (173 ratings)
- Momentary (Northwell Hospital Glen Cove): 3.0/5.0 stars (592 ratings)
What patients say
Patients praise
- High levels of professionalism and clinical care from individual doctors and surgeons, often rated 5/5 stars
- Appreciation for skilled surgical performance and positive post-operative outcomes
- Cleanliness of facilities, particularly in hospital settings
- Positive experiences with maternity care and other specialized services
- Courteous and compassionate staff members in certain settings
Common complaints
- Difficulty contacting doctors or offices directly, with complaints about call centers and unreturned messages
- Frustration with billing practices, including accusations of upcoding, overbilling, and confusing processes
- Challenges with the online patient portal and communication systems
- Reports of long wait times and overcrowding in some facilities
- Perception of inattentive or unhelpful staff in some departments, particularly emergency rooms
In patients' words
"Dr. Klein is the best surgeon. My daughter had acute appendicitis. She needed emergency surgery. We are so pleased Dr. Klein did her surgery. He treated us with great care and professionalism."
— Healthgrades review of Dr. Eric Klein"You cannot reach your doctor or their office; you must go through a call service where you get a different representative each time. None of them knows what they are doing."
— Trustpilot review of Northwell HealthMore clinics in North Hempstead
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