Primary Care - Hempstead - Mount Sinai South Nassau
Family Medicine • North Hempstead, NY
Ratings by platform
- Birdeye (Mount Sinai South Nassau-Family Medicine): 2.2/5 star rating (77 reviews)
- stormrage.nyc (Google reviews snapshot for Hempstead primary care/pediatrics/behavioral health practice): 2.6/5 stars (Google) (20 reviews)
- US News (individual primary care physicians list under South Nassau Communities Hospital): Patient rating varies by physician (e.g., 4/5 and 5/5 shown) (62, 41, 32, 31, 280, 89 reviews (varies by physician))
- Mount Sinai provider profile (Neil B. Soskel - Family Medicine): 4.9 stars (467 ratings / 85 patient comments)
- WebMD (Dr. Renee Messina): Average rating 5/5 (from 37 ratings) (37 ratings with 5 reviews)
What patients say
Patients praise
- Some providers receive very high patient ratings (e.g., 4.9 stars; patients praise being caring/knowledgeable and patient-focused)
Common complaints
- Low overall ratings for the Hempstead primary care/pediatrics/behavioral health practice on public review aggregations
- Complaints about long wait times
- Complaints about unprofessional/rude front office or staff and difficulty getting through
- Complaints about not returning test results / poor communication (in practice review site)
In patients' words
"“The wait time is ridiculous almost into a hour and half do not come here”"
— Birdeye review snippet for “Mount Sinai South Nassau-Family Medicine”"“Phone calls are excruciatingly long waiting on hold where they forget about you… rude and condescending front office staff”"
— medicals-health.com page for “South Nassau Family Medicine Center” reviews"“Dr. Soskel is a very caring , knowledgeable, doctor. Again I've been going to him for 36 years”"
— profiles.mountsinai.org patient comments for Neil B. SoskelMore clinics in North Hempstead
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