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Find a Community Health Center - City of Chicago

Public Health & General Preventive MedicineNorth Chicago, IL

★★★☆☆3.1/5406 reviews across 4 platforms

Ratings by platform

  • ACCESS Rogers Park Family Health Center: 3.8/5 (86)
  • Chicago/Cook County Community Health Council: 3.7/5 (15)
  • North Shore Community Health Center: 2/5 (21)
  • North Chicago VA Medical Center: 3/5 (284)

What patients say

Patients praise

  • High quality of care and professional, knowledgeable medical providers
  • Welcoming and efficient in-person experiences for some patients
  • Supportive and compassionate care from specific individual staff members

Common complaints

  • Difficulty reaching staff by phone and long wait times on hold
  • Unprofessional or rude reception staff interactions
  • Challenges with scheduling appointments and receiving follow-up communication (e.g., test results)
  • Frustration with referral processes and pharmacy services

In patients' words

"Every time I call to schedule an appointment, I am put on hold for 20-30 minutes. They need a better scheduling system."

Christian Community Health Center review

"The kind of care and consideration that I have received personally from Dr Shah and from each of the staff at her office is exemplary."

ACCESS Rogers Park Family Health Center review

"Community Health offers healthcare for the uninsured. They are personable and very helpful setting up and following through appointments."

Chicago/Cook County Community Health Council review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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