Ophthalmology
Optometry • North Chicago, IL
Ratings by platform
- Vitals: 3.8/5 (4 reviews)
- WebMD: 4.0/5 (4 reviews)
- Vitals: 4.0/5 (4 reviews)
What patients say
Patients praise
- Knowledgeable and expert doctors
- Patient-focused communication (explaining conditions and treatments)
- Courteous staff
- Thorough examinations
Common complaints
- Long wait times for appointments
- Dissatisfaction with surgical outcomes
- Communication issues with staff
- Difficulty accessing care for post-operative complications
In patients' words
"Dr Gilbert is a brilliant ophthalmologist, well respected by other ophthalmologists and her patients."
— Vitals"My experience with Dr Fountain was excellent.She was caring, straightforward and did a very good job.I would recommend her in a heartbeat!"
— WebMD"My wait time was 3-1/2 Hrs. I approached his front desk and told reception that I would be leaving if Dr. Epstein did not see me within the 10 minutes. I waited 20 minutes befoee seeing him. I will be cancelling my upcoming cataract surgery with him. The wait time is unacceptable. He may be a great surgeon but I feel he has little regard for his patients."
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