East Norriton - MidLantic Urology LLC
Urology • Norristown, PA
Ratings by platform
- Birdeye (Aggregate): 4.8 out of 5 stars (692 reviews)
What patients say
Patients praise
- Patients frequently praise the professionalism, knowledge, and compassion of the medical providers and staff
- Many reviews highlight thorough communication and the ability of providers to explain complex medical information clearly
- Patients appreciate the welcoming, attentive, and patient-centered environment
- Numerous reports of providers who take the time to listen and address patient concerns without rushing
Common complaints
- Occasional reports of administrative issues such as difficulty reaching the office by phone and unhelpful scheduling experiences
- Some patients have noted instances where they felt rushed during appointments
- Isolated complaints regarding the check-in procedure being cumbersome or impersonal
In patients' words
"Chelsea Roberts was incredible. She took her time answering all of my questions and concerns. She was knowledgeable and thoroughly explained everything to me."
— LocalityBiz (Review for East Norriton location)"Please just use this as just an initial check in."
— LocalityBiz (Review mentioning check-in process)"RUDE office staff. NO one ever answers the phones. Don't expect a call back if you leave a message."
— Yelp (General/Bryn Mawr location - note: pertains to broader practice administrative complaints)More clinics in Norristown
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