Norriton Square Nursing & Rehabilitation Center - PA
Skilled Nursing Facility • Norristown, PA
Ratings by platform
- CMS/Medicare Overall Rating: 2 out of 5 stars (Below Average) (10 complaints reported (2024-2026))
- Seniors.fyi: 4.7 out of 5 stars (based on 104 reviews) (104)
What patients say
Patients praise
- Some individual nurses and aides described as excellent
- Clean, welcoming atmosphere in certain areas of the facility
Common complaints
- Inconsistent caregiving and slow response times from nursing staff
- Issues with discharge planning and home-care coordination
- Facility maintenance problems (e.g., plumbing, cleanliness, equipment upkeep)
- Reported deficiencies in infection control and staff training
- Concerns regarding neglect and improper medication management
In patients' words
"A reviewer reports contracting an infection due to cleanliness lapses and improper handling of soiled gloves."
— Seniors.fyi"Day shift nurses were nice, nighttime nurses slow to answer call bell."
— Caring.com"Discharge and home-care planning are mishandled, with delays and staff calling it a 'learning experience' instead of delivering clear arrangements."
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