Norristown Family Physicians - Norristown - PA - Primary care clinic
Radiology • Norristown, PA
Ratings by platform
- Einstein Provider Website: 4.8/5.0 (323 ratings)
What patients say
Patients praise
- Physicians are often described as knowledgeable, compassionate, and attentive
- Strong continuity of care and long-term relationships with providers
- Effective personalized treatment plans for many patients
- Convenient location and online booking accessibility
Common complaints
- Difficulties with phone communication and getting calls returned
- Long wait times for appointments and in-office visits
- Challenges with prescription management and pharmacy errors
- Instances of unprofessional or rude staff behavior
- Concerns regarding administrative and billing/records procedures
In patients' words
"Dr Drumm is the absolute best! My entire family goes to him. We love him and the staff so much."
— Yelp"I do not recommend this office based on my experience as a patient. I was made to see a resident doctor without being clearly told ahead of time. After the first visit, I asked to see an actual doctor because mistakes were made with my medication."
— HealthgradesMore clinics in Norristown
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