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Norristown Family Physicians

Radiology • Norristown, PA

★★★★★4.8/5323 reviews across 1 platform

Ratings by platform

  • Einstein Provider Website: 4.8/5 (323 reviews)

What patients say

Patients praise

  • Physicians are often described as knowledgeable, compassionate, and attentive
  • Strong continuity of care and long-term relationships with providers
  • Effective personalized treatment plans for many patients
  • Convenient location and online booking accessibility

Common complaints

  • Difficulties with phone communication and getting calls returned
  • Long wait times for appointments and in-office visits
  • Challenges with prescription management and pharmacy errors
  • Instances of unprofessional or rude staff behavior
  • Concerns regarding administrative and billing/records procedures

In patients' words

"Dr Drumm is the absolute best! My entire family goes to him. We love him and the staff so much."

— Yelp

"I do not recommend this office based on my experience as a patient. I was made to see a resident doctor without being clearly told ahead of time. After the first visit, I asked to see an actual doctor because mistakes were made with my medication."

— Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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