Norristown Primary Care Clinic & Doctor's Office in ...
Primary Care • Norristown, PA
Ratings by platform
- Healthgrades: 1.0 out of 5 stars (Based on 1 review (Einstein Physicians Montgomery Family Practice))
- WebMD: 1 star (general) (1 review (Norristown Family Practice Pc))
- LocalityBiz: Mix of ratings (1-star to 5-star reviews present) (Not specified (CHOP Karabots Primary Care Center))
What patients say
Patients praise
- Highly skilled, compassionate, and attentive individual physicians
- Knowledgeable and thorough medical care
- Clean office environments
- Bilingual staff (Spanish) in some practices
- Effective handling of administrative tasks like prior authorizations by some staff members
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor communication and challenges with the phone system
- Lack of follow-up on messages or patient portal queries
- Instances of perceived unprofessionalism or rudeness by front desk staff
- Serious concerns regarding diagnostic accuracy and prescription errors
- Specific complaints about bedside manner and lack of empathy from certain providers
In patients' words
"Dr Drumm is the absolute best! My entire family goes to him. We love him and the staff so much. Every recommendation he has given for specialists is an A+..."
— Yelp (Norristown Family Physicians)"I was made to see a resident doctor without being clearly told ahead of time. After the first visit, I asked to see an actual doctor because mistakes were made with my medication... I called and sent messages, but no one got back to me for weeks."
— Healthgrades (Einstein Physicians Montgomery Family Practice)"Great doctors, not easy to get in a sick apt. I am currently on hold 50 minutes trying to get my son in for a sick apt."
— LocalityBiz (CHOP Karabots Primary Care Center)More clinics in Norristown
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