Norristown Family Physicians - PA - Primary care clinic
Primary Care • Norristown, PA
Ratings by platform
- Einstein Healthcare Network (internal/aggregated): 4.8 stars (based on 323 ratings) (323 ratings)
- Third-party review sites: Varies by provider (e.g., Dr. Calamia with 4.5/5 on Vitals) (Hundreds of ratings across platforms like Healthgrades and Vitals)
What patients say
Patients praise
- Physicians described as compassionate, attentive, and knowledgeable
- Patients appreciate providers who listen and take time during visits
- Some patients report a positive, supportive overall experience with staff and clinical care
Common complaints
- Difficulty reaching the office by phone and getting call-backs
- Long wait times for appointments, particularly when sick
- Reports of unprofessional behavior by front desk staff
- Isolated, serious allegations regarding patient care, privacy, and reporting obligations
In patients' words
"The doctors listen attentively, provide personalized treatment options, and go above and beyond to address their patients' needs. However, the practice faces challenges with its communication and phone system."
— Loc8NearMe Review"Dr Drumm is the absolute best! My entire family goes to him... Dr.Calamia is the most kind, caring and compassionate doctor I have had the privledge of knowing."
— MapQuest/Vitals Reviews"They never answer the phone or return calls that you leave with the answering service... I can't think of a single redeeming quality."
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