Norristown Family Physicians - PA - Primary care clinic
Pediatrics • Norristown, PA
Ratings by platform
- Einstein Healthcare Network (Official Provider Page): 4.8/5.0 (aggregated across doctors) (323 ratings (for location))
- MapQuest/Yelp: Varied, generally low to moderate on aggregate platforms (Not specified (Multiple reviews available))
What patients say
Patients praise
- Highly regarded and compassionate physicians (specifically Dr. Christopher Drumm and Dr. Laura Taylor)
- Professional, thorough, and knowledgeable medical care
- Strong doctor-patient relationships and personalized care
- Helpful and kind medical/nursing staff mentioned by some patients
Common complaints
- Difficulties reaching the office by phone
- Long wait times for appointments when sick
- Issues with prescription handling and follow-up communication
- Reports of unprofessional staff behavior or lack of empathy from front-desk personnel
In patients' words
"Dr Drumm is the absolute best! My entire family goes to him. We love him and the staff so much."
— Patient review on MapQuest/Yelp"They never answer the phone or return calls that you leave with the answering service. I am a new patient and I'm already looking for another primary doctor."
— Patient review on MapQuest"Dr. Laura Taylor is an excellent doctor who cares for her patients in such a human way... The staff are also sweet and helpful."
— Patient review on Loc8NearMeMore clinics in Norristown
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