Central Behavioral Health Outpatient & Intake Services Center
Behavioral Health • Norristown, PA
Ratings by platform
- Recovered.org: 3.73/5
- LocalityBiz
What patients say
Patients praise
- Some long-term patients report positive, sincere, and genuine staff experiences over many years
Common complaints
- Difficulty with phone accessibility, including unreturned voicemails and long wait times
- Frustration with the intake and scheduling process, including reports of lost appointments and technical issues with telehealth
- Reports of rude or dismissive staff interactions at the front desk
- Long wait times for scheduled appointments once in the office
- Concerns about understaffing and inadequate support for patients with urgent mental health needs
In patients' words
"My experience at Central was actively detrimental to my mental health... I would advise anybody considering Central Behavioral that it isn’t worth it unless it is your literal last resort."
— a-better-place.com review"Been a patient here for over 20+ years. Most times great service. Great doctor's and great, sincere and genuine staff."
— LocalityBiz review"I’ve called numerous times daily to try and schedule an appointment and THEY DO NOT ANSWER OR CALL BACK. absolutely atrocious."
— ABA Navigator reviewMore clinics in Norristown
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Northern Ophthalmic Associates
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