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Central Behavioral Health Outpatient & Intake Services ...

Behavioral HealthNorristown, PA

★★★★☆3.7/50 reviews across 1 platforms

Ratings by platform

  • Recovered.org: 3.73/5 (Trustscore)
  • LocalityBiz: Mixed reviews (individual 1-star and 5-star ratings noted)

What patients say

Patients praise

  • Some long-term patients report positive, sincere, and genuine staff experiences over many years

Common complaints

  • Difficulty with phone accessibility, including unreturned voicemails and long wait times
  • Frustration with the intake and scheduling process, including reports of lost appointments and technical issues with telehealth
  • Reports of rude or dismissive staff interactions at the front desk
  • Long wait times for scheduled appointments once in the office
  • Concerns about understaffing and inadequate support for patients with urgent mental health needs

In patients' words

"My experience at Central was actively detrimental to my mental health... I would advise anybody considering Central Behavioral that it isn’t worth it unless it is your literal last resort."

a-better-place.com review

"Been a patient here for over 20+ years. Most times great service. Great doctor's and great, sincere and genuine staff."

LocalityBiz review

"I’ve called numerous times daily to try and schedule an appointment and THEY DO NOT ANSWER OR CALL BACK. absolutely atrocious."

ABA Navigator review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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