Norman Pediatric Associates
Pediatrics • Norman, OK
Ratings by platform
- Yelp/MapQuest: 4.0/5 (13 reviews (on MapQuest/Yelp platform))
- WhirLocal/Medicals-Health: 3.8/5 (12 reviews)
- Birdeye: 4.8/5 (156 reviews)
What patients say
Patients praise
- High praise for the medical providers, including doctors and PAs, often noted for their bedside manner, kindness, and professionalism
- Appreciation for the quality of medical care and consistency in treatment for children from birth through age 18
- Many long-term patients who express strong loyalty and satisfaction with the practice over several years
- Convenience of having walk-in options and responsive after-hours support (when applicable)
- Cleanliness and welcoming environment noted by some patients
Common complaints
- Complaints regarding front office staff and receptionists, including reports of rudeness, unprofessionalism, and lack of responsiveness
- Some concerns regarding time spent with patients during sick visits and perceived lack of thorough information/advice
- Occasional dissatisfaction with specific physician assistants (PAs) and billing-related interactions
- Policy changes regarding after-hours care accessibility
In patients' words
"Dr. West - couldn’t ask for someone better; I literally trust her with some of my greatest treasures... Separate the provider from the business. THEY ARE NOT THE SAME THING."
— WhirLocal Review (Brittany Brand Poinson)"The doctor we saw was fine. In and out quickly... What made me switch providers was mainly the office staff. The desk staff and billing were never friendly... at times downright rude to me."
— Medicals-Health Review (Anonymous)"Everyone here has gone a very long way to make sure that all my questions were answered and my kids are being raised with the best medical care possible."
— Birdeye ReviewMore clinics in Norman
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