Norman Endoscopy Center / Norman Gastroenterology Associates
Gastroenterology • Norman, OK
Ratings by platform
- Vitals (Norman Endoscopy Center): 4.3/5 (Vitals)
- WebMD (Norman Gastroenterology Associates): 1/5 (WebMD) (1 review)
- Vitals (Dr. Robert M. Holbrook): Highly critical reviews for specific providers (e.g., Dr. Robert M. Holbrook) (6 reviews)
What patients say
Patients praise
- Professional and friendly medical/nursing staff in surgical settings
- Clear explanations of procedures provided to patients
- Satisfactory surgical and endoscopic experiences for some patients
Common complaints
- Difficulty scheduling appointments and long wait times for visits
- Concerns regarding staff communication and responsiveness to calls/messages
- Mixed bedside manner and perceived lack of concern from specific providers
- Refusal to accept patients already under the care of other gastroenterologists
In patients' words
"From the moment I walked in the door, the receptionist, the tech who started my I.V., the nurse who prepped me for my procedure, and the recovery nurse were always friendly and showed true concern."
— MapQuest Review (Norman Endoscopy Center)"Office services are lackluster, the telephony AI is illiterate, and good luck getting a calllback."
— WebMD Review (Norman Gastroenterology Associates)"Dr Holbrook rushes you through your visit and horrible bed side manner. He is also on probation for selling narcotics."
— Vitals Review (Dr. Robert M. Holbrook)More clinics in Norman
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