PCP & General Care Physicians Bloomington - OSF HealthCare
Primary Care • Normal, IL
Ratings by platform
- Birdeye (OSF St. Joseph Medical Center): 3.0 out of 5 stars (443 reviews)
- Birdeye (OSF St. Joseph Medical Center ER): 3.2 out of 5 stars (266 reviews)
- Birdeye (OSF Medical Group Primary Care): 2.8 out of 5 stars (41 reviews)
- Yelp (General OSF HealthCare): 2.7 out of 5 stars (45 reviews)
What patients say
Patients praise
- Appreciation for individual nursing staff who provide attentive care
- Positive experiences with specific physicians noted as caring or excellent
- Efficient service for routine or specific treatments such as pain management or blood draws
Common complaints
- Long wait times for appointments and medical staff responses
- Perceived incompetence in administrative tasks such as insurance processing and medication refills
- Reports of unprofessional, rude, or dismissive staff behavior including poor bedside manner
- Concerns regarding misdiagnosis and ineffective emergency care protocols
In patients' words
"Impossible to get in a see your Dr. or nurse practitioner. Totally incompetent regarding anything to do with insurance or pre-authorizations."
— Birdeye Review (OSF Medical Group Primary Care)"OSF St. Joseph has the absolutely WORST ER. The doctors are horrible the nurses are worse."
— Birdeye Review (OSF St. Joseph ER)"Dr. Christopher Rink has been an excellent pain doctor for the past 12 years. He truly cares about my comfort..."
— WebMD Review (OSF Pain Center)More clinics in Normal
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