Gastrointestinal Institute
Gastroenterology • Normal, IL
Ratings by platform
- Promallu: 4.9/5 (199 reviews)
What patients say
Patients praise
- clean and professional facility environment
- caring, thorough, and attentive medical staff
- efficiency in appointment scheduling and procedure turnaround
- good value compared to hospital-based procedures
Common complaints
- delays in receiving test results
- concerns regarding communication and professionalism of individual providers
In patients' words
"Dr. Matter is so unbelievably caring, thorough and as present as possible. He always explains everything and listens to any concerns. I think this doctor office may be the nicest and most attentive doctor office I have EVER been too."
— Patient review via Promallu"I've had to get an endoscopy and colonoscopy done in the last 2 years. This place exceeds my expectations of professionalism. Very clean and professional ..."
— Patient review via Yelp"He used my mother as a Guinea pig to try a new Hep C treatment. She would have survived had she had a transplant BEFORE the treatments."
— Patient experience/complaint regarding Dr. Stephen Matter via VitalsMore clinics in Normal
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