Bloomington - Normal | Digestive Health | Carle.org
Gastroenterology • Normal, IL
Ratings by platform
- WebMD and Vitals (individual provider pages): 4.9 - 5.0 out of 5 stars (aggregated) (Hundreds of ratings for individual providers (e.g., Dr. Stephen Matter))
- Birdeye (Carle Digestive Health Institute): 2.3 out of 5 stars (3 reviews)
What patients say
Patients praise
- patients appreciate professional and caring staff interactions
- positive experiences with routine procedures like colonoscopies and endoscopies
- clear explanations of procedures and diagnoses
- effective and timely care reported by some patients
Common complaints
- reports of unresponsiveness and lack of follow-up from staff
- concerns regarding communication and bedside manner
- allegations of inadequate examination or ineffective treatment plans
In patients' words
"Dr. Matter's first words were to do a colonoscopy & he then wanted to leave the room. I asked if he wasn't going to examine me... He didn't even listen to my heart & lungs or have me get up on the table to listen to my gut or palpitate it."
— WebMD review for Dr. Stephen Matter"Patients consistently praise Dr. Kenneth Schoenig for his caring, professional approach and excellent communication skills... Many patients highlight his expertise in performing colonoscopies."
— WebMD review summary for Dr. Kenneth Schoenig"Dr. Misra is a great caring GI doctor in Bloomington, IL. She found my irritable bowel syndrome sickness and prescribed me medication which cured it."
— Vitals review for Dr. Vijay L. MisraMore clinics in Normal
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