Primary Care Doctors & Physicians in Norfolk, VA - Oak Street Health
Internal Medicine • Norfolk, VA
Ratings by platform
- LocateHub: 3.9 out of 5 stars (based on 28 reviews) (28 reviews)
- Comparably: 1.9 out of 5 stars for customer service (Multiple customer reviews analyzed collectively)
What patients say
Patients praise
- Warm and attentive staff interactions
- Un-hurried, thorough appointment style
- Care coordinators who assist with insurance, referrals, and health tracking
- Focus on personalized, senior-oriented care
Common complaints
- Difficulty scheduling or maintaining new patient appointments
- Concerns regarding communication and timely follow-up
- Reports of long wait times at clinics
- Inconsistency in care experience between locations and staff members
- Perception of impersonal, corporate-driven care versus personalized attention
In patients' words
"This is ridiculous, very unprofessional and cold, everything Oak Street Health claim to not be! This type of behavior from any medical facility or association forces patients to lose confidence in their services."
— Better Business Bureau customer review"Dr McCarthy is amazing in how he translates health care and how important that is for you as a patient. I would recommend his care to others."
— Oak Street Health doctor profile reviewMore clinics in Norfolk
Internal Medicine - Norfolk - Yankton Medical Clinic
Patients praise: Exceptional listening skills · Thorough and attentive care.
Charles Harper, MD | Internal Medicine | Norfolk, NE
Patients praise: Exceptional listening skills · Caring and personable approach.
Sentara Internal Medicine Physicians - Granby Norfolk
Patients praise: attentive and kind nursing and front desk staff · clear communication from physicians regarding health plans.
Primary Care - EVMS Medical Group
Patients praise: Specific physicians are frequently praised for being caring, informative, and excellent · Long-term patients who value the medical expertise provided despite administrative hurdles.
Norfolk, NE - MD West One
Patients praise: Knowledgeable and caring medical staff · Effective communication and explanation of medical conditions/treatments.
Physical Therapy in Norfolk, VA
Patients praise: Highly knowledgeable and professional staff · Welcoming and supportive clinic atmosphere.
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