Option Care Health
Infusion Center • Norfolk, VA
What patients say
Patients praise
- Some patients report positive experiences with individual staff members like nurses or schedulers
Common complaints
- Difficulty reaching customer service and long hold times
- Unreliable delivery of essential medical supplies and medications
- Issues with billing, payment application, and lack of transparency
- Poor communication between staff, patients, and healthcare providers
In patients' words
"OC is one of the most mis-managed medical companies I have ever tried to obtain services from. The left hand does not know what the right hand is doing, the communication is poor, management has understaffed them or they cannot find employees who care about their work."
— Trustpilot ReviewMore clinics in Norfolk
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