Sentara Medical Group Diagnostic Centers - NDC Diagnostic Center
Diagnostic Center • Norfolk, VA
Ratings by platform
- Birdeye (Sentara Imaging Center): 3.3/5 (12 reviews)
- Sentara Medical Group Lab: 2.4/5 (32 reviews)
- NDC Medical Center (General): 4.2/5 (11 reviews)
What patients say
Patients praise
- Helpful and pleasant scheduling staff
- Knowledgeable and attentive doctors (specific to NDC Medical Center practice)
- Efficient care (in isolated instances)
Common complaints
- Long wait times
- Difficulty obtaining timely results
- Facility cleanliness issues
- Perceived lack of professionalism or empathy from staff
- Poor communication regarding test preparation or procedures
In patients' words
"Procedure prep needs work. Explanation of what to expect during test was not thorough. Instructions given via headphones during exam were louder than the machine and indecipherable."
— LocalityBiz (Advanced Imaging Center at Sentara Heart Hospital)"How is this sooooooo expensive yet soooo slow, rude, uncaring, just all around unprofessional. No one has any sense of urgency or empathy for any of the people here."
— Birdeye (Sentara Medical Group Lab)"The services provided by NDC Medical Center are fantastic. The staff is friendly and caring. The facilities are clean and modern. I am highly satisfied with their service."
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