NSHC Nutrition Services – Norton Sound Health Corporation
Nutrition Services • Nome, AK
Ratings by platform
- U.S. News & World Report: Below Average (2/5) in specific categories (Not specified (ratings available via US News))
What patients say
Patients praise
- Staff focus on community wellness and fitness programs (e.g., CAMP department)
- Active solicitation of patient feedback for quality improvement
- Presence of a dedicated Patient Advocate program to resolve concerns
- Positive employee perception of community and teamwork within Nutrition Services
Common complaints
- Concerns regarding the 24-hour provider care line (formerly triage) and village clinic night staffing
- U.S. News patient experience ratings categorized as below average in certain areas
In patients' words
"People shouldn’t have to call out to outside the village seeking help... They need one or two people that can take care of true emergencies."
— The Nome Nugget (reporting on community feedback to the NSHC board)"The sense of community was felt daily. All staff worked together as a team..."
— Indeed employee review (Nutrition Services Director)More clinics in Nome
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