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CareNow

Acute Care • Nome, AK

★☆☆☆☆1.0/51 review across 5 platforms

Ratings by platform

  • Yelp (CareNow brand page) (7,489 reviews)
  • BBB (CareNow customer reviews page): 1.0/5
  • BBB (CareNow complaints page) (116 reviews)
  • ComplaintsBoard (CareNow): 1.0/5 (1 review)
  • PissedConsumer (CareNow reviews) (198 reviews)

What patients say

Patients praise

  • Generally reflects dissatisfaction on major review/complaint sites, with some references to the concept of “fast and convenient”/walk-in care on CareNow’s own site (promotional messaging).

Common complaints

  • Billing/overcharging and refund/charge disputes
  • Long wait times / delays even with online check-in
  • Rude or disrespectful staff/poor patient experience
  • High rate of unresolved complaints / complaint resolution dissatisfaction

In patients' words

"“CareNow has an average rating of 2.7 from 7489 reviews. The rating indicates that most customers are generally dissatisfied.”"

— Yelp brand page (CareNow Reviews)

"“1.03/5 stars” and reviews mention “Longest wait times ever!”"

— BBB customer reviews page for CareNow

"“116 total complaints in the last 3 years… 34 complaints closed in the last 12 months.”"

— BBB complaints summary for CareNow

"“overall reputation rating of 1.0/5… Total complaints: 11… Resolved complaints: 0 (0%)… Unresolved complaints: 11 (100%).”"

— ComplaintsBoard (CareNow)

"“CareNow has 198 reviews (average rating 1.5). Consumers say: Medical billing fraud!, Act of Discrimination, Wrong diagnosis.”"

— PissedConsumer (CareNow reviews)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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