Corewell Health Southwestern Medical Counseling - Niles
Mental Health Counseling • Niles, MI
Ratings by platform
- Birdeye (aggregating Google reviews) for Southwestern Medical Primary Care - Niles: 2.4/5 stars (114 reviews)
- Birdeye (aggregating Google reviews) for Southwestern Medical Walk-In-Clinic - Niles: 2.3/5 stars (6 reviews)
What patients say
Patients praise
- Compassionate, non-judgmental care, particularly in addiction and behavioral health services
- Providers who are praised for listening well, not rushing, and explaining treatments clearly
- Strong support for the Niles-based substance use treatment and education center's mission and team approach
Common complaints
- Concerns regarding billing practices and surprise charges
- Occasional reports of snappy or unfriendly front desk staff
- Negative experiences with administrative processes or perceived lack of clear communication
In patients' words
"He listens and i dont feel rushed or hurried 2 He tells it like it is in a way i can understand 3 He explains EVERYTHING in detail"
— Patient review for Dr. Max Schaefer on Corewell Health provider page"She talks with you like your a friend not someone to speak down to because she's a dr and your just a patient. She's wonderful."
— Patient review for Dr. Cicely Moreno on Corewell Health provider page"Absolutely terrible experience, went in for routine bloodwork and between Corwell health and the insurance the "free" preventative care turned into a 500.00 nightmare..."
— Patient review for Corewell Health Southwestern Medical Walk-In-Clinic - Niles on BirdeyeMore clinics in Niles
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