Behavioral Health - Cass Family Clinic
Mental Health Counseling • Niles, MI
Ratings by platform
- HelpConnectUsa: 3.6/5 (45)
- Vitals.com: 2.9/5
What patients say
Patients praise
- Professional and friendly front desk staff
- Attentive care in dental services
- Efficient pharmacy service with extended hours
- Knowledgeable healthcare staff
- Clean facility environment reported by some patients
Common complaints
- Long wait times for appointments
- Difficulty coordinating appointments due to staffing levels
- Inconsistent communication regarding prescriptions
- Occasional cleanliness issues reported in some contexts
In patients' words
"Great doctors, great nurses! This is your hometown doctor and nurses with a great amount of knowledge!"
— Cass Family Clinic website"Many patrons highlight the professionalism and friendliness of the front desk staff, praising their welcoming attitude and helpfulness."
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