Family Medicine | Primary Care Providers - NMC Health
Primary Care • Newton, KS
Ratings by platform
- Birdeye: 3.6 out of 5 stars (463 reviews)
- CMS HCAHPS (reported via Momentary Labs): 4 out of 5 stars (349 patient surveys)
- Facebook: 74% recommend (328 reviews)
- MDsave: 4.8 out of 5 stars (45 reviews)
What patients say
Patients praise
- Positive patient relationships with primary care physicians described as thorough and caring
- High patient satisfaction scores regarding doctor and nurse communication
- Favorable ratings for hospital cleanliness and environment
- Commendations for professionalism and efficiency from many patients in emergency and surgical contexts
Common complaints
- Concerns regarding billing practices and collections notices
- Dissatisfaction with emergency department wait times and communication
- Reports of poor customer service experiences in specific departments like pharmacy
- Accessibility issues, such as referrals to facilities outside the local area for certain procedures
In patients' words
"Dr Holdeman is a very caring physician who is genuinely concerned about his patient's health and we'll being. I never feel rushed and he takes his time to make sure I understand everything before I leave his office."
— Healthgrades - Patient Review of Dr. Troy Holdeman"She’s so through and thoughtful. First time I felt like I was heard."
— Healthgrades - Patient Review of Dr. Jana Nisly"This hospital sued me in court over a $138 past due bill."
— BBB Business Profile - User ComplaintMore clinics in Newton
Family Medicine in Newton, MA - Primary Care | Specialists
Patients praise: Physicians described as compassionate, knowledgeable, and attentive · Patients feel heard and valued during appointments.
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Patients praise: friendly, welcoming, and helpful staff · short wait times and efficient service.
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Patients praise: Professional and caring staff · Supportive, family-like atmosphere.
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