Family Medicine | Primary Care Providers
Internal Medicine • Newton, KS
Ratings by platform
- Mass General Brigham provider site: 4.9/5 (217 reviews)
- Healthgrades: 5.0/5 (1 review)
- Vitals: 3.2/5
- Healthgrades: 3.2/5 (9 reviews)
- Mass General Brigham provider site: 4.9/5 (193 reviews)
- WebMD: 4.5/5 (9 reviews)
What patients say
Patients praise
- providers described as caring, empathetic, and knowledgeable
- effective listening and communication skills reported by many patients
- efficient handling of routine physicals and referrals in some cases
- appreciation for long-term patient-doctor relationships
Common complaints
- difficulty accessing timely appointments
- lack of continuity of care due to doctor turnover or reassignment
- perceived lack of empathy or judgment from some providers
- frustration with administrative processes or lack of communication regarding doctor absences
In patients' words
"I felt judged by Dr. Gaines at every moment. Constant jabs about my weight and alcohol intake... I left the office in tears and I will never go back."
— Vitals patient reviewMore clinics in Newton
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